Goodlugg

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Convenient Process

Hotel Incheon Airport

1. Complete booking by 18:00 a day prior to service
2. Drop off
by 11:00 am
3. Upload
luggage
photos
4. Arrive at
the airport
(by 16:00)

Incheon Airport Hotel

1. Complete booking by 18:00 a day prior to service
2. Drop off at
the airport
08:00–15:00
3. Upload
luggage
photos
4. Arrive
at the
hotel
by 22:00

Hotel Hotel

1.Complete booking by 18:00 a day prior to service
2.Drop off
at hotel lobby
by 11:00 am
3.Upload
luggage
photos
4.Arrive
at the hotel
by 20:00

Essential Information

Price

	≤ 22 inches	> 22 inches	Golf Bag
Hotel → Airport	₩29,700	₩35,200	₩35,200
Airport → Hotel	₩29,700	₩35,200	₩35,200
Hotel → Hotel	₩24,500	₩29,700	₩29,700
COEX Goodlugg Center → Airport	Special Discount ₩29,700 ₩24,500	Special Discount ₩35,200 ₩29,700	Special Discount ₩35,200 ₩29,700
Airport → COEX Goodlugg Center	Special Discount ₩29,700 ₩24,500	Special Discount ₩35,200 ₩29,700	Special Discount ₩35,200 ₩29,700

∙ The price listed is for one-way service per piece of luggage.
∙ If allowed as a carry-on, it is 22” or less. Otherwise, it is over 22”.
∙ Each bag is allowed up to 28 inches and 20 kg.
(An additional fee of KRW 3,000 per kg will be charged for excess weight)

Operation Hours

	Drop-off	Pick up
Hotel → Airport	Before 11:00	Same day 16:00 - 21:00 Next day 08:00 - 14:00
Airport → Hotel	08:00 - 15:00	Same day from 20:00
Hotel → Hotel	Before 11:00	After 20:00
COEX Goodlugg Center → Airport	10:30 – 12:00	16:00 - 21:00 Next day 08:00 - 14:00
Airport → COEX Goodlugg Center	8:00 - 15:00	19:00 - 20:30

Meeting Location
Incheon International Airport Terminal 1
Go to the Goodlugg desk, located in front of Gate13 at the west arrival hall on the 1st floor (arrival floor)
(Open: 08:00-21:00)
View Location

Incheon International Airport Terminal 2
Between Lotteria and Goodlugg Desk, located near Gate 3 in the center of the arrival hall on the 1st floor (arrival floor)
(Open: 08:00~21:00)
View Location

COEX Goodlugg Luggage Center
B2 level, directly below Starbucks at Starfield Library
View Location

Information Card
To ensure a smooth process, please present this message card when dropping-off your luggage at the hotel.

Booking and Cancellation
∙ Booking: Must be done by 18:00 prior to the service day.

∙ Change/Cancellation: You can change or cancel without any costs until 18:00 prior to the service day. Changes or cancellations cannot be done after that time.
∙ [Airport → Hotel Delivery] If you are unable to use the service due to flight delays or natural disasters, 80% of the payment amount will be credited as loyalty points (*Coupons and other free benefits are non-refundable).

∙ WeWork desks are available only to WeWork members.

Must-Knows
∙ Following rules are applied for bag counts:
- For luggage sets, please book 2 bags.
- Unbooked items such as shopping bags, backpacks, and ready bags will not be picked up.
- Neck pillows not placed inside luggage will not be picked up due to concerns about loss/contamination.

∙ You must upload photos of your luggage/tag on the "Track My Luggage" link upon drop-off.

∙ Please lock up your bag. We are not responsible for any lost items inside the bag.
*Always carry your passport, travel documents, and valuables with you.

Other Inquiries
To report damaged/lost luggage, please contact us via Kakaotalk within 6 hours. (ID : goodlugg)

In case of external damage or loss of luggage, compensation of up to KRW 300,000 will be provided (luggage handles and wheels are excluded).
Items inside your luggage cannot be compensated for damage or loss. We recommend not including fragile/expensive items or cash in your luggage.
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