| Hotel → Airport |
₩24,500 |
₩29,700 |
₩39,600 |
| Airport → Hotel |
₩24,500 |
₩29,700 |
₩39,600 |
| Hotel → Hotel |
₩19,500 |
₩24,500 |
₩39,600 |
∙ The price listed is for one-way service per piece of luggage.
∙ If allowed as a carry-on, it is 22” or less. Otherwise, it is over 22”.
∙ Each bag is allowed up to 28 inches and 20 kg.
(An additional fee of KRW 3,000 per kg will be charged for excess weight)
Hotel
↓
Airport |
Drop-off |
Before 11:00 am |
| Arrival |
Taoyuan Airport |
Songshan Airport |
| By 16:00 |
By 16:00 |
Airport
↓
Hotel |
Drop-off |
Taoyuan Airport |
Songshan Airport |
| 08:00~16:00 |
05:00~16:00 |
| Arrival |
By 22:00 |
Hotel
↓
Hotel |
Drop-off |
Before 11:00 am |
| Arrival |
By 21:00 |
Go to the Mr. LUGGAGE counter on B2, near Taoyuan Airport MRT
(open 08:00 - 23:00)
View Location
On Arrival Hall (1st floor), go to Taiwan Peican Express next to the Medical Center in the south
(open 08:00 - 23:00)
View Location
On the 1st floor, go to Taiwan Peican Express, located between Exit D and Exit E
(open: 05:00~22:00)
View Location
∙ Booking: Must be done until 21:00 (local time) prior to service
∙ Change/Cancellation: You can change or cancel without any costs until 21:00 (local time) prior to service. Changes or cancellations cannot be done after that time.
∙ [Airport → Hotel Delivery] If you are unable to use the service due to flight delays or natural disasters, 80% of the payment amount will be credited as loyalty points (*Coupons and other free benefits are non-refundable).
∙ Make sure to book with your English name that matches exactly to your passport. This same name should also be on your hotel reservation.
※ Booking may be canceled without prior notice In the case of natural disasters (such as typhoons, earthquakes).
∙ Following rules are applied for bag counts:
- For luggage sets, please book 2 bags.
- Unbooked items such as shopping bags, backpacks, and ready bags will not be picked up.
- Neck pillows not placed inside luggage will not be picked up due to concerns about loss/contamination.
∙ When picking up your luggage, you must show your passport which has the same name on it as the one you used for booking.
∙ Upon drop-off at hotel lobby, you must take photos of your luggage and tag. In case your hotel does not provide a luggage tag, just take a photo of your luggage.
∙ Please lock up your bag. We are not responsible for any lost items or valuables in unlocked bag.
*Always carry your passport and other travel documents with you.
1. To ensure a smooth process, please present this message card when dropping-off your luggage at the hotel.
It says that Goodlugg agent will pick up your luggage on behalf of you between 11:00am and 2:00pm.
2. To ensure a smooth process, please present this message card when dropping-off your luggage at the airport desk.
It says that Goodlugg agent will pick up your luggage on behalf of you between 4:00pm and 6:00pm.
To report damaged/lost luggage, please contact us via the chat bubble within 6 hours of delivery.
For external damage or loss of luggage during delivery, compensation is up to KRW 300,000 (*Handles and wheels are excluded from compensation).
Compensation for items inside the luggage is not available. We recommend not placing fragile items, valuables, or cash in your luggage.
What’s Not Covered
Hotel Airport
Airport Hotel
