Korea Luggage Delivery
K-Luggage Hunter
Enjoy your Korea trip hands-free!
We pick up your luggage where you want and deliver it to your destination – all on the same day!
We pick up your luggage where you want and deliver it to your destination – all on the same day!
Available Routes
Incheon /
Gimpo Airport
Seoul Hotels
Seoul Hotels
Seoul Hotels
Seoul Hotels
Busan Hotels
Staying elsewhere? Use Goodlugg Station
〉
How It Works
STEP 1
Book your delivery by midnight (the day before)
STEP 2
Drop off your luggage on the service day and upload photos
STEP 3
Track your delivery status in real time
STEP 4
Pick up your luggage at your destination
Information Card for Hotel
Please show this information card when dropping off your luggage at hotel.
What is a hotel tag?
Refers to the tag provided by the hotel when you leave your luggage with them. (If the hotel does not provide a tag, please upload a clear photo of your luggage instead)
Ask Goodlugg AIBETA
×
Try our AI
How to Upload Luggage/Tag Photo
Photo upload is required for delivery.
1
Click the tracking link in the booking confirmation email, app (my page), or KakaoTalk message
2
Or, click "Tracking" on the top menu
Booking and Cancellation
✱
Booking: Must be completed by midnight (local time) the day before.
- On-site booking is available at Goodlugg Stations and Incheon Airport until drop-off time.
- On-site booking is available at Goodlugg Stations and Incheon Airport until drop-off time.
✱
Change/Cancellation: You can change or cancel without any costs by midnight the day before. No changes or cancellations are available after that time.
✱
[Airport → Hotel Delivery] If you are unable to use the service due to flight delays or natural disasters, 80% of the payment amount will be credited as loyalty points (*Coupons and other free benefits are non-refundable).
✱
Make sure to book with your English name that exactly matches your passport.
Must-Knows
✱
Following rules are applied for bag counts:
- For luggage sets, please book 2 bags.
- Unbooked items such as shopping bags, backpacks, and ready bags will not be picked up.
- Neck pillows not placed inside luggage will not be picked up due to concerns about loss/contamination.
- For luggage sets, please book 2 bags.
- Unbooked items such as shopping bags, backpacks, and ready bags will not be picked up.
- Neck pillows not placed inside luggage will not be picked up due to concerns about loss/contamination.
✱
Oversized or non-standard items (e.g., strollers, bicycles, instruments) cannot be delivered.
✱
Packages are not eligible for insurance or any promotions, and extra fees may apply depending on the size.
✱
To ensure accurate pickup, please upload photos of your luggage/tag to the “Track My Luggage” link on the top menu
✱
Please lock up your bag. We are not responsible for any loss of items inside the bag.
✱
Always carry your passport, travel documents, and valuables with you.
Other Inquiries
To report damaged/lost luggage, please contact us via the chat bubble within 6 hours of delivery.
For external damage or loss of luggage during delivery, compensation is up to KRW 300,000 (*Handles and wheels are excluded from compensation).
Compensation for items inside the luggage is not available. We recommend not placing fragile items, valuables, or cash in your luggage.
For external damage or loss of luggage during delivery, compensation is up to KRW 300,000 (*Handles and wheels are excluded from compensation).
Compensation for items inside the luggage is not available. We recommend not placing fragile items, valuables, or cash in your luggage.
Compensation Exceptions for Damage
Goodlugg takes every measure to ensure the safe handling of your luggage, including using designated vehicles for luggage delivery. However, Goodlugg is not liable for age-related deterioration, such as damage to handles and wheels caused by normal wear and tear or repeated use. Additionally, minor scratches, dents, or stains commonly occurring during standard luggage handling are not covered.
