FUKUOKA
Convenient Process

Hotel Airport

  • 1. Complete booking by midnight a day prior to service

  • 2. Drop off
    at hotel lobby
    by 10:00 am

  • 3. Upload
    luggage
    photos

  • 4. Arrive
    at the airport
    by 14:00

Hotel to the airport is available from 80 hotels in Fukuoka.

Airport Hotel

  • 1. Complete booking by midnight a day prior to service

  • 2. Drop off
    at the airport
    by 14:00

  • 3. Upload
    luggage
    photos

  • 4. Arrive
    at the hotel
    by 18:00

Departure hotels are only available from 190 hotels in Fukuoka.
Essential Information
  • Price

    ≤ 22 inches > 22 inches Golf Bag
    Hotel → Airport
    July Special Offer
    ₩13,200
    ₩11,000
    July Special Offer
    ₩16,500
    ₩14,000
    		₩16,500
    Airport → Hotel
    July Special Offer
    ₩13,200
    ₩11,000
    July Special Offer
    ₩16,500
    ₩14,000
    		₩16,500
    ∙ The price listed is for one-way service per piece of luggage.
    ∙ If allowed as a carry-on, it is 22” or less. Otherwise, it is over 22”.
    ∙ Extra-large size is 20kg or more, or 160cm or more

  • Operation Hours

    Drop-off Arrival
    Airport → Hotel
    (City Desk)
    		07:30 - 14:00
    By 18:00
    (Pick-up 18:00-20:00)
    Hotel → Airport
    (City Desk)
    Before 10:00am
    (Drop-off 10:00-12:00)
    		By 14:00

  • Airport Desk Location

    Go to CARGO PASS counter on 1F at Fukuoka Airport International Terminal
    (open 07:30 - 19:30)
    View Location

  • City Desk Location

    Daimaru Fukuoka Tenjin Counter
    Address: 1 Chome−4−1 Tenjin, Chuo Ward, Fukuoka, Main Building B1
    Next to the Duty-Free Counter on the B1 floor of Daimaru Main Building.
    (Open: 10:00 - 20:00)
    View Location


  • Please Note for Hotel to Airport Delivery

    1. Please show this information card when dropping off your luggage at hotel. Hotel will not release your luggage without it.


    2. Enter your booking no. on the blue tag provided by hotel staff, and present the yellow tag when collecting your luggage at the airport.


    ※ For hotel to airport delivery, service is available only at the hotels in the list below.

  • Please Note for Airport to Hotel Delivery

    1. Present the information card below with your passport when dropping off your luggage at Airport Desk.


    2. Enter your booking no. on the yellow tag provided at the airport counter, and present it when collecting your luggage at the hotel.

    ※ For airport to hotel delivery, service is available only to the hotels in the list below.

  • Booking and Cancellation

    ∙ Booking: Must be done until midnight prior to service

    ∙ Change/Cancellation: You can change or cancel without any costs until midnight prior to service. Changes or cancellations cannot be done after that time.

    ∙ [Airport → Hotel Delivery] If you are unable to use the service due to flight delays or natural disasters, 80% of the payment amount will be credited as loyalty points (*Coupons and other free benefits are non-refundable).

    ∙ Make sure to book with your English name that matches exactly your passport. This same name should also be on your hotel reservation.

  • Must-Knows

    ∙ Following rules are applied for bag counts:
    - For luggage sets, please book 2 bags.
    - Unbooked items such as shopping bags, backpacks, and ready bags will not be picked up.
    - Neck pillows not placed inside luggage will not be picked up due to concerns about loss/contamination.

    ∙ Upon arrival at the airport desk, you must show your passport (passport name should match the name used for booking).

    ∙ Upon drop-off at hotel lobby, take photos of your luggage and tag for easy identification

    ∙ Please lock up your bag. We are not responsible for any lost items or valuables in unlocked bag.
    *Always carry your passport and other travel documents with you.

    ∙ Delivery is not available from Jan. 1 to Jan 3.

  • Other Inquiries

    To report damaged/lost luggage, please contact us via the chat bubble within 6 hours of delivery.

    For external damage or loss of luggage during delivery, compensation is up to KRW 300,000 (*Handles and wheels are excluded from compensation).
    Compensation for items inside the luggage is not available. We recommend not placing fragile items, valuables, or cash in your luggage.
    What’s Not Covered

  • Book Now
Book Now