Goodlugg Premium Service - Door2Door Delivery across Korea

What is Door2Door (D2D)?

Goodlugg's D2D service picks up your luggage from any accommodation across Korea and delivers it directly to your next hotel or airport – same day or scheduled.

Yes, even from your Airbnb!

Why Travelers Love It

Nationwide coverage

Seoul to Busan, Jeju to Incheon Airport – we deliver anywhere across Korea.

Airbnb & guesthouses too

No front desk? No problem. We pick up your luggage with a 1:1 meet-up.

Flexible scheduling

Need to drop off today but deliver in 5 days? We store your bags safely at just ₩5,000/bag/day.

Price calculator

📍 Departure
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📍 Destination
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✓ For pickup at other locations (Seoul/Suseo Station, Gimhae Airport, etc.), select 'Airbnb'.
📦 Luggage

* Over 32" or over 30 kg not accepted.

* Immigration bags, moving / household goods & other non-travel items not accepted.

Total ₩0
Live AI pricing – reflects traffic & volume

How It Works

STEP 1

Book your delivery by midnight, the day before service

STEP 2

Leave your luggage at the front desk and upload photos

* For Airbnb pickup: choose 8, 9, or 10 am and hand luggage to our driver in person.

STEP 3

Track your delivery status in real time

STEP 4

Collect your luggage at your destination

Information Card for Hotel

Please show this card at your hotel front desk when you drop off your luggage. No printing needed - your phone screen works fine.

How to Upload Luggage/Tag Photo

✱ Photo upload is required for delivery.
  1. 1 Click the tracking link in the booking confirmation email, app (my page), or KakaoTalk message
  2. 2 Or, click "Tracking" on the top menu
  3. 3 Tag? The storage receipt from your hotel.
    Skip if not provided.

Airbnb Pickup

  • Pickup from Airbnb or unstaffed accommodation is available with a scheduled meetup.
  • Choose your meetup time: 8 am, 9 am, or 10 am.
  • Be outside your accommodation (or your selected spot) 10 minutes before your time.
  • Our driver arrives at your selected time and waits up to 10 minutes.
* You will receive a notification from 30 minutes before the ETA via email.

Booking & Cancellation

  • ✱Booking: Must be completed by midnight (local time) the day before.
  • ✱Change/Cancellation: You can change or cancel without any costs by midnight the day before. No changes or cancellations are available after that time.
  • ✱[Airport → Hotel Delivery] If you are unable to use the service due to flight delays or natural disasters, 80% of the payment amount will be credited as loyalty points (*Coupons and other free benefits are non-refundable).
  • ✱Make sure to book with your English name that exactly matches your passport.
This is a beta service. Your booking may be reviewed and cancelled within 1 hour of confirmation.

Must-Knows

  • ✱Following rules are applied for bag counts:
    - For luggage sets, please book 2 bags.
    - Unbooked items such as shopping bags, backpacks, and ready bags will not be picked up.
    - Neck pillows not placed inside luggage will not be picked up due to concerns about loss/contamination.
  • ✱Each bag: up to 32" and 30kg. Irregular-shaped items are not accepted (e.g., strollers, car seats, instruments, sports gear).
  • ✱Packages are not eligible for insurance or any promotions, and extra fees may apply depending on the size.
  • ✱ To ensure accurate pickup, please upload photos of your luggage/tag to the “Track My Luggage” link on the top menu
  • ✱Please lock up your bag. We are not responsible for any loss of items inside the bag.
  • ✱Always carry your passport, travel documents, and valuables with you.
  • ✱ For deliveries to/from Jeju, luggage is shipped via air courier - different prohibited and restricted item rules apply.

FAQs

Yes. Goodlugg's Door2Door across Korea service delivers luggage between any two addresses nationwide, including Airbnbs, guesthouses, hotels, KTX stations, and airports. You choose the pickup and drop-off location type and a pickup/delivery time.

Use Goodlugg's Door2Door across Korea service. Unlike fixed airport routes, Door2Door is on-demand and nationwide — it delivers between any two addresses in the country.

Door2Door is Goodlugg's on-demand, nationwide luggage delivery service. It picks up your luggage at any address in Korea - hotel, Airbnb, guesthouse, or even from KTX station - and delivers it to any other address, with flexible scheduling, luggage tracking, and insurance included.

Yes. Door2Door offers 1:1 driver meetup in case there is no storage spot/front desk at your location - Choose “Meet the driver in person” for handover method, and you can choose meetup time that fits your schedule. You can track the real-time driver location from 30 min before your scheduled time.

Other Inquiries

To report damaged/lost luggage, please contact us via the chat bubble within 6 hours of delivery.

For external damage or loss of luggage during delivery, compensation is up to KRW 300,000(*Handles and wheels are excluded from compensation). Compensation for items inside the luggage is not available. We recommend not placing fragile items, valuables, or cash in your luggage.

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