KOBE AIRPORT
Convenient Process

Kobe Airport Osaka/Kyoto/Kobe Hotel

  • 1. Complete booking by 10 pm a day prior to service

  • 2. Drop off at
    the airport
    11:30 am-12:00 pm

  • 3. Upload
    luggage
    photos

  • 4. Arrive
    at the
    hotel by 7 pm

Osaka/Kyoto/Kobe Hotel Kobe Airport

  • 1. Complete booking by 10 pm a day prior to service

  • 2. Drop off
    at hotel lobby
    by 10 am
    *Kyoto: by 9 am

  • 3. Upload
    luggage
    photos

  • 4. Pick up
    at the airport
    4:30-5:00 pm

* Available only for hotels listed after searching on the booking page.
Osaka/Kyoto Hotel→Kobe Hotel >
Essential Information
  • Price

    From To Price (per Bag)
    Kobe Airport → Osaka Hotel ₩38,000
    Kyoto Hotel ₩38,000
    Kobe Hotel ₩28,000
    Arima Onsen ₩38,000
    Osaka Hotel → Kobe Airport ₩38,000
    Kyoto Hotel ₩38,000
    Kobe Hotel ₩28,000
    Arima Onsen ₩38,000
    ∙ The price above is for one-way per bag, regardless of size.
    ∙ An additional charge of ₩5,000 applies per golf bag.
    ∙ A 10% discount applies from the 3rd bag onward
    ∙ If allowed as a carry-on, it is 22” or less. Otherwise, it is over 22”.
    ∙ Each bag is allowed up to 28 inches and 20 kg.
    (An additional fee of KRW 3,000 per kg will be charged for excess weight)

  • Operation Hours

    Drop-off Time Pickupl Time
    Kobe Airport → Osaka/Kyoto/Kobe Hotel 11:30 am - 12:00 pm after 7:00 pm
    Osaka/Kobe Hotel → Kobe Airport by 10:00 am 4:30 pm - 5:00 pm
    Kyoto Hotel → Kobe Airport by 9:00 am 4:30 pm - 5:00 pm

  • Kobe Airport Meeting Location/Time

    In front of “General Car” Boarding Area outside T2
    Exit through the main entrance on 1F, then proceed to the General Car Boarding Area on the right. Goodlugg staff will be waiting in the vehicle.
    View Location
    << /span>Meet-up Time>
    1. Airport → Hotel: 11:00~11:30
    2. Hotel → Airport: 16:00~16:30
    * Meet-up times may be adjusted depending on the arrival/departure time of Korean Air flights.

  • Must-Knows for Hotel→Airport Delivery

    Please show this information card when dropping off your luggage at hotel. Hotel will not release your luggage without it.

    Please keep the following receipt received from hotel staff for your records.

  • Booking and Cancellation

    ∙ Booking: Must be done until 22:00 (local time) prior to service

    ∙ Change/Cancellation: You can change or cancel without any costs until 22:00 (local time) prior to service. Changes or cancellations cannot be done after that time.

    ∙ [Airport → Hotel Delivery] If you are unable to use the service due to flight delays or natural disasters, 80% of the payment amount will be credited as loyalty points (*Coupons and other free benefits are non-refundable).

    ∙ Make sure to book with your English name that matches exactly to your passport. This same name should also be on your hotel reservation.

  • Must-Knows

    ∙ Following rules are applied for bag counts:
    - For luggage sets, please book 2 bags.
    - Unbooked items such as shopping bags, backpacks, and ready bags will not be picked up.
    - Neck pillows not placed inside luggage will not be picked up due to concerns about loss/contamination.

    ∙ Upon arrival at the airport desk, you must show your passport
    (passport name should match the name used for booking).

    ∙ Upon drop-off at hotel lobby, take photos of your luggage and tag for easy identification.

    ∙ Please lock up your bag. We are not responsible for any lost items or valuables in unlocked bag.
    *Always carry your passport and other travel documents with you.

  • Other Inquiries

    To report damaged/lost luggage, please contact us via the chat bubble within 6 hours of delivery.

    For external damage or loss of luggage during delivery, compensation is up to KRW 300,000 (*Handles and wheels are excluded from compensation).
    Compensation for items inside the luggage is not available. We recommend not placing fragile items, valuables, or cash in your luggage.
    What’s Not Covered

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