TOKYO
Convenient Process

Airport Hotel

  • 1. Complete booking by 10 pm a day prior to service

  • 2.Drop off
    at the airport
    by 16:00

  • 3.Upload
    luggage
    photos

  • 4.Arrive
    at the hotel
    by 18:00-22:00

For Narita arrivals, drop off by 1 pm.
Essential Information
  • Price

    ≤ 22 inches > 22 inches
    Narita Airport → Hotel
    June Special Offer
    ₩29,700
    ₩20,500
    June Special Offer
    ₩32,000
    ₩25,500
    Haneda Airport → Hotel
    June Special Offer
    ₩29,700
    ₩16,500
    June Special Offer
    ₩32,000
    ₩22,000
    ∙ The price listed is for one-way service per piece of luggage.
    ∙ If allowed as a carry-on, it is 22” or less. Otherwise, it is over 22”.
    ∙ Each bag is allowed up to 28 inches and 20 kg.
    (An additional fee of KRW 3,000 per kg will be charged for excess weight)


  • Operation Hours

    Drop-off Arrival
    Narita→Hotel 07:00 - 13:00 18:00 - 22:00
    Haneda→Hotel 07:00 - 16:00 by 20:00


  • Narita Airport Desk Location
  • 1. Narita Airport Terminal 1 (1F, Arrival Hall)
    Go to the JAL ABC Desk near Exit S3 in the South Wing
    (Open: 07:00~13:00)
    View Location

    2. Narita Airport Terminal 2 (1F, Arrival Hall)
    Go to the JAL ABC Desk in the A Hall
    (Open: 07:00~13:00)
    View Location
    * For T 3 arrival, a free shuttle to T2 is available (travel time:10 min)

  • Haneda Airport Desk Location
  • Haneda International Airport Terminal 3 (2F, Arrival Hall))
    Go to the temporary desk next to the Keikyu Tourist Information Center on 2F
    (Open: 7:00~16:00)
    View Location


  • Important Notice for Airport Bag Drop-off


    1. Narita T1/T2
    Please present the email notification received on the morning of your service date along with your passport.
    (The notification includes your booking number, name, and delivery hotel name.)

    2. Haneda T3
    Present the message cards below with your passport when dropping off luggage at the airport desk.



  • Upload Luggage/Tag Photos(Select 1)

    ∙ Make sure to upload phots of your luggage/tag at the airport!

    Click the tracking link in the KakaoTalk booking confirmation message

    Click the tracking link in the booking confirmation email

    Click ‘Tracking’ on Goodlugg app or website


  • Booking and Cancellation

    ∙ Booking: Must be done until 22:00 (local time) prior to service

    ∙ Changes/Cancellation: You can change or cancel without any costs by until 22:00 (local time) prior to service. Changes or cancellations cannot be done after that time.

    Make sure to book with your English name that matches exactly to your passport. This same name should also be on your hotel reservation.


  • Must-Knows

    ∙ Following rules are applied for bag counts:
    - For luggage sets, please book 2 bags.
    - Unbooked items such as shopping bags, backpacks, and ready bags will not be picked up.
    - Neck pillows not placed inside luggage will not be picked up due to concerns about loss/contamination.

    ∙ Please lock up your bag. We are not responsible for any lost items or valuables in unlocked bag.
    *Always carry your passport and other travel documents with you.


  • Other Inquiries

    To report damaged/lost luggage, please contact us via the chat bubble within 6 hours of delivery.

    For external damage or loss of luggage during delivery, compensation is up to KRW 300,000 (*Handles and wheels are excluded from compensation).
    Compensation for items inside the luggage is not available. We recommend not placing fragile items, valuables, or cash in your luggage.
    What’s Not Covered